Thank you for choosing Gurung AIForge. This Refund Policy outlines the terms under which refunds may be granted for our AI services. Please read this policy carefully.

1. Eligibility for Refunds

We strive to provide high-quality AI solutions. However, refunds may be issued in the following circumstances:

Service Non-Delivery: If the service you purchased was not delivered as agreed.

Technical Deficiencies: If the service provided fails to meet the specifications outlined in our agreement due to technical errors attributable to Gurung AIForge.

Cancellation of Service: If a service is canceled by Gurung AIForge before completion.

2. Refund Process

To request a refund, follow these steps:

Contact us at info@gurungaiforge.com with the following details:

Your name and contact information.

The service purchased and the reason for your refund request.

Refund requests must be submitted within [insert refund window, e.g., 14 days] of the service completion or issue occurrence.

We will review your request within 7 business days and notify you of the outcome.

3. Non-Refundable Services

The following are not eligible for refunds:

Services that have been fully delivered and accepted by the customer.

Custom AI solutions or personalized development services once work has commenced, unless otherwise agreed upon.

Issues arising from customer-provided data inaccuracies or improper usage of the service.

4. Partial Refunds

In cases where a service was partially delivered, a proportional refund may be granted at our discretion.

5. Payment Method

Approved refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to appear on your account.

6. Changes to This Refund Policy

We reserve the right to modify this policy at any time. Updates will be posted on our website with the revised date.

7. Contact Us

For refund-related inquiries, please contact:

Gurung AIForge
20 Steeple Chase Drive
York Haven, PA 17370
Email: info@gurungaiforge.com