Refund Policy
Thank you for choosing Gurung AIForge. This Refund Policy outlines the terms under which refunds may be granted for our AI services. Please read this policy carefully.
- Eligibility for Refunds
We strive to provide high-quality AI solutions. However, refunds may be issued in the following circumstances:
Service Non-Delivery: If the service you purchased was not delivered as agreed.
Technical Deficiencies: If the service provided fails to meet the specifications outlined in our agreement due to technical errors attributable to Gurung AIForge.
Cancellation of Service: If a service is canceled by Gurung AIForge before completion.
- Refund Process
To request a refund, follow these steps:
Contact us at info@gurungaiforge.com with the following details:
Your name and contact information.
The service purchased and the reason for your refund request.
Refund requests must be submitted within [insert refund window, e.g., 14 days] of the service completion or issue occurrence.
We will review your request within 7 business days and notify you of the outcome.
- Non-Refundable Services
The following are not eligible for refunds:
Services that have been fully delivered and accepted by the customer.
Custom AI solutions or personalized development services once work has commenced, unless otherwise agreed upon.
Issues arising from customer-provided data inaccuracies or improper usage of the service.
- Partial Refunds
In cases where a service was partially delivered, a proportional refund may be granted at our discretion.
- Payment Method
Approved refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to appear on your account.
- Changes to This Refund Policy
We reserve the right to modify this policy at any time. Updates will be posted on our website with the revised date.
- Contact Us
For refund-related inquiries, please contact:
Gurung AIForge
20 Steeple Chase Drive
York Haven, PA 17370
Email: info@gurungaiforge.com